In some cases, the practitioner has concerns about your medical condition and/or history that warrant approving a recommendation for less than 12 months. In three months time, you will be prompted to return for a follow-up consultation; this gives both you and the practitioner an opportunity to discuss how your treatment plan is working out. If you have other questions about your account, please contact customer support via email or by using the live chat (small white bubble in the lower right corner of the website) and they will gladly assist you.
ashleigh
