Q&A

where do I go to print out my perscription


Upon approval, you can immediately print a PDF copy from your HelloMD account by logging in, clicking on your name in the top right-hand corner and choosing "Medical Case" and then "My Medical Recommendation" (it’s a PDF document).

Some dispensaries will accept the PDF copy, and others may request an embossed version*, which will be mailed to you with your ID card the same day via USPS (allow 3-5 business days to receive it). We recommend you call ahead, and ask if they are require an ’embossed stamp’ on the recommendation.

Delivery services are often more flexible with the PDF copy.

If you need to find a dispensary, please check here: www.hellomd.com/biz

Your local dispensary can check the validity of either version by visiting: www.hellomd.com/verify

*Note that there is nothing in CA law that requires the embossed version. This is an individual requirement of the dispensaries themselves. I am actually always interested to hear what dispensaries will say about this, unfortunately very few will comment.

ryan

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