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Questions & Answers

Where can I return defective pens?

by HelloMD

2 years ago


Questions & Answers

Where can I return defective pens?

by HelloMD

2 years ago


I bought a couple Evoxe vape pens and they were great! The next couple I bought never worked from the get go.


Answers


Answer - CEO, Evoxe Labs

Glad you enjoyed the first ones! We recently transitioned to our V2 vaporizers which resolve any issues you may have experienced. The new hardware has proprietary air flow, oil filtration and battery systems ensuring the easiest and most consistent pull available. The V2 vaporizers are also fully recyclable, and each empty pen can be used as a coupon off your next Evoxe purchase at any dispensary that carries us! Please email sales@evoxelabs.com with information about where you obtained the defective devices and we'll provide you with replacements!


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