i just received Garden Society Bright Blooms that have already expired. Is it possible to get a refund for receiving a product with an expiration date already expired?

by HelloMD

Please let me know.


Answers


Answer - HelloMD Customer Service Admin

Hi there,

Sorry to hear that! As long as your purchase was made less than 14 days ago, we can definitely issue you a refund or a replacement of your product.

To begin this process, please take a photo of the expired product. Please be sure to send a photo showing the expiration date as well. You can send that to Support@HelloMD.com. Once the photo has been received, someone from our customer service team will contact you about processing a refund or a replacement, whichever you prefer.

For immediate assistance, you can also send your photo using the live chat feature located in the bottom corner of our website. Someone will reply as quickly as possible.

I hope this information helps! :-)