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Questions & Answers

How do I renew my card with HelloMD?

by HelloMD

3 years ago


Questions & Answers

How do I renew my card with HelloMD?

by HelloMD

3 years ago


How do I renew my card with HelloMD?


Answers


Answer - HelloMD Partner Development

If you have previously had a recommendation through HelloMD, you will be notified 60 days prior to the date of expiration by email with instructions on how to renew. You will simply need to provide payment and meet with a doctor.

If it was through another service, we cannot renew your recommendation, only make our own. Because of this you will proceed as a new patient, however having had a previous recommendation will expedite your consultation with the doctor.


Answer - Co-founder & CEO

There are two scenarios to this answer:

Scenario 1: You have an existing HelloMD recommendation, which is up for renewal.

In this case, you will be automatically notified of the need to renew starting 60 days from expiration. Renewing is easy. Just login to your account on HelloMD, and you will see the 'Talk to a Doctor' button at the top has changed to 'Renew my card'. Click this button and follow the simple steps to renew, which will include talking to one of our doctors again. All your previous medical records will be maintained and available to you and the doctor. You will have the opportunity to discuss your condition with the doctor and get fully updated.

Scenario 2: You have a recommendation from a (non HelloMD doctor) which is up for renewal.

In this case, we consider you the same as a new patient, since we don't yet have a case for your medical file. The process to renew your card is the same as a new patient, but takes no longer than 20 - 30 minutes including the doctors consultation. Be sure to tell the doctor that you had a previous recommendation, and you are renewing it as this can speed the medical consultation. If you have the previous doctors recommendation available, you can show it to the doctor during the consult, although this is not a requirement.

Under both scenarios, we charge the same price for renewal and new patients.


Answer - Doctor Mark Edmunds

Please select "talk to a doctor" at the upper-right-hand corner of your screen! You will complete the intake process and then be placed in a virtual waiting room to see one of our cannabis experts.


Answer - Chief Medical Officer of HelloMD

Just visit Hellomd.com to speak to one of our physicians. We are open 10 AM - 7 PM every day. If you received your card from us there will be a box at the top for "Renew My Card". If you did not obtain your card from us, simply press "See a doctor".


Answer - Co-founder & CEO

Our doctors will do recommendations (100% online) for anyone in California. So it does not matter which county you are in. Just click 'Talk to a Doctor' at the top of our site and get connected. We are open every day between 10 and 7pm.


Answer - Co-founder & CEO

To renew your card, just click 'Talk to a Doctor' at top right on our website. If your card is up for renewal, this might read: 'Renew my Card' instead. Its also located top right on our website.


Answer - ryan

While we cannot renew another doctor recommendation, we can make our own. Because of this you will proceed as a new patient, however having had a previous recommendation will expedite your consultation with the doctor.

Please click on "Talk to a doctor" to begin the registration process. If you need any help along the way, please do not hesistate to ask us via the "chat with us" feature at the bottom right corner of our site!


Answer - Co-Founder HelloMD

Yes, you can get your medical card renewed on line in California. You must be within the state in order to get it renewed with HelloMD as our doctors are licensed in California and Telehealth for medical marijuana is legal within the state.

Register with HelloMD, fill in your medical case, upload some photos and then pay. You can see a doctor every day between the hours of 10-7 and once you pay you will be placed within our queue and the doctor will see you shortly! Our holiday hours are slightly different so I would suggest going today!


Answer - randy909

I have a card it's expired it was not issued by you but I need my card renewed none the less. Can that be accomplished here or not


Answer - HelloMD Dir. of Operations

If you are on our website, please select 'talk to a doctor' to connect. If you have downloaded HelloMD's iPhone app, please log in (assuming you have registered for an account) and click 'medical' and 'start meeting'.


Answer - Founder + Owner of ONA.life

Hi there,

You need to renew your card - Everyone has to renew their medical card after a full year has gone by. You can easily talk to a doctor on this site and get approved within 20mins.

Link to chat with a Dr here // https://www.hellomd.com/medical_marijuana/basic_information

I hope this was helpful!

  • Nurit

Answer - Doctor Sharon Olson

It may take up to 10 to 15 minutes once you have been authorized for a renewal for you to obtain your recommendation but the unpredictable wait time occurs in the waiting room because sometimes our waiting room is almost empty and other times it can be packed with people waiting for their interview with the doctor. It is good to try to be the first person on at 10 AMBut please don't be the last person at night or you may get bumped to the next day if our waiting room has too many clients waiting. We want to be fast with the interview but we really want you to know how to use your medication to your optimum benefit and we want to answer your questions.


Answer - HelloMD Dir. of Operations

The cost of a new recommendation or a renewal is $59. If you previously received your card through HelloMD, click 'renew my card' while logged into your account to begin. If your card was from another provider, please click "talk to a doctor" to get started.

If you have an iPhone, you can download the HelloMD app for free from the App Store. Once you register, you'll fill out some basic information, a complete health questionnaire, upload a photo of yourself (for your ID card), a photo of your state-issued photo ID (passport, driver's license, or identity card to verify your identity), and finally, pay the $59 fee via Visa, MasterCard or Discover. You'll then be prompted to join our virtual waiting room where you will be greeted by one of our friendly and informative customer support representatives; they will ensure that your video and audio are working well, and answer any questions you have before meeting with the doctor. Once you have your consultation with the doctor, if you are approved, your letter of recommendation will be available for immediate download within your account. We will also mail you an embossed version and photo ID card the same day; they should arrive within 3-5 business days.

You must be 18 years of age or older to use HelloMD. Contrary to popular belief, CA laws do not require you to be a CA resident, nor have a CA ID to obtain a CA medical marijuana recommendation. As long as you are physically in CA at the time of your doctor's consultation, you are eligible to use our service and to obtain a cannabis card.

If you have any difficulties along the way, please use the live chat feature (bubble at bottom of screen) to obtain assistance from our customer support team.


Answer - Chief Medical Officer of HelloMD

In California you can go on HelloMD and see one of our physicians. If you had been seen before at our site, the physician will have your old records and the reason that you had for your recommendation. If not they will go over your medical history and reason you are requesting your recommendation and perform your evaluation then. The cost for either is the same.


Answer - ryan

Yes you can! Please register on our site by submitting your email and a password for your account here: www.hellomd.com/signup

Then either follow the registration prompts or click on "Get Medical Card" to get to your registration pages. If you find you need assistance, please click on the chat bubble in the bottom right corner of the website.


Answer - Dr Sherellen Gerhart

If you are needing assist with renewal and cannot get started. Use the "Chat" button at the base of our site to connect with one of our staff in the office. They can get you back on track.


Answer - Nurse Practitioner

Once your card has reached the expiration date, you will need to have another consultation with a licensed physician or nurse practitioner registered with the NYS Medical Marijuana program. Based on your condition, if you still qualify to be treated with medical marijuana, your certification will be renewed.


Answer - Customer Service Admin @ HelloMD

While we can not renew your old recommendation, we can create one for you as a new patient. Please proceed as a new patient by selecting the CA option from the top of our website. Having had a previous recommendation may expedite your consultation with the doctor.


Answer - Dr Shera Raisen

Yes, you can renew your "letter of recommendation" with HelloMD.com on line, via a video-chat supported Doctor's visit. The letter can be for good for 3, 6, or 12 months, up to the doctor's discretion. Remember it is important to see your local doctor for a physical and blood tests every 12 months, in addition to using medical marijuana.


Answer - Nurse Practitioner

You can speak with one of the licensed practitioners here at HelloMD, and once approved, your medical marijuana card will be renewed for up to one year.


Answer - Nurse Practitioner

Yes, after logging into your HelloMD account, please select "talk to a doctor" at the upper right hand corner of your screen. You will complete the intake process, and then be placed in a virtual waiting room to see one of the licensed medical marijuana providers.


Answer - HelloMD contributing writer

Renewing your card can be a really simple process, but it varies by state, so it is best to check for specific information where you live. Some places allow for renewal online while others require an in-person visit to the site you obtained your original card or allows a different doctor who also participates in the program to renew for you. For details, it's best to look up the regulations and requirements in your state.


Answer - Compassionate Caring Medical Provider Who Believes in Helping Others!

Hello Just visit Hellomd.com to speak to one of our physicians. We are open 10 AM - 7 PM every day. If you received your card from us there will be a box at the top for "Renew My Card". If you did not obtain your card from us, simply press "See a doctor".


Answer - judescood

ok


Answer - ttric

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