How do I connect with a doctor for a consultation during your business hours?

by HelloMD

How do I connect with a doctor for a consultation during your business hours?


Answers


Answer - Customer Service Admin @ HelloMD

Did you download the Zoom app? You will need it in order to have your video consultation. If not, you can download it here: https://zoom.us/support/download ​

After registration please click on the CA or NY option from the top of our website.

​Click on the "Start a Meeting" button. The camera on your device will open and you should see yourself on screen. Remain in the meeting, and within a few minutes someone will join you in your meeting to greet you.

Do NOT sign into Zoom or join a meeting directly from the Zoom app. Make sure to return to the screen as pictured above to start your meeting.

If you have any questions please message the CS team by selecting the live chat bubble located at the bottom right of our website.