Email campaign for Dog Treats not working

by HelloMD

An email was sent today with a link to "CBD with Holistic Hound’s Lamb Liver Dog Treats." Clicking the link gets us to your product website, but there is no button to purchase! How do we purchase that product? Also, don't send email campaigns, if the associated product page is not working!!


Answers


Answer - HelloMD Customer Service Admin

Hi there!

Please note we currently have two menus available for view on the HelloMD website: Cannabis and Hemp CBD.

If you notice you do not see an "Add to Cart" when you are looking at products, then you may have been defaulted to the other menu.

Please click on "Hemp CBD" at the top of the page, and you will be returned to our Hemp CBD shop and this will enable the option to shop for products and add them to your cart. From there, you should be able to click on any products - including dog treats - and select "Add to Cart" to begin shopping. There is nothing wrong with the links in the email.

I hope this information helps! :-)